Travalo stands behind the quality of our product and hope you to have nice experience with our product. If the item is defective in craftsmanship, please contact us at email@example.com
within 7 days from the day you received the order. Please note that defective in craftsmanship does not apply to misuse, accidental damage, or changing your mind etc.
In your email, please describe the defect and make sure to provide your order number - you can find your order number by logging in to your Travalo account or checking your confirmation email. To be eligible for a return, your item must be unused and in the same condition that you received in original packaging.
All charges incurred from return shipment (i.e. shipping cost, duties, and taxes) will be borne by you. We do not accept or assume any responsibility for loss of returned goods whilst in transit from you. Please use a reputable carrier with a tracking number.
* Do not return any product without specific authorization and instructions from us.
Travalo reserve the right to vary these Terms and Conditions at any time without prior notice. You may check this page for the latest information, availability and terms and conditions of current promotion.
Promotion is applicable on travalo.com only. And is valid for a limited time and free gift is subject to a first-come-first-served basis while stock lasts. In case of any dispute, Travalo reserves the rights of final and conclusive decision.
In running and maintaining our website, we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase. We do not store credit/debit card information - we use a third-party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on this website.
- Information that you provide when you communicate with us by any means.